Privacy Policy
Last updated: 31 August 2026
Welcome to A3 Services. We respect your privacy and are committed to protecting the personal information you share with us while using our mobile application, website, and related services.
This Privacy Policy explains what information we collect, how we use it, and the choices available to you when using A3 Services.
1. Information We Collect
Personal Information
We may collect information such as:
- Name
- Mobile number
- Email address, if provided
- Profile information
- Saved addresses
- Service booking details
Location Information
A3 Services may request access to your device location to help identify your service location, show nearby technicians, and match your booking with available service professionals.
Location access is only used for features that require location information and is subject to the permissions you provide on your device.
Technician Information
If you register as a technician or service professional, we may collect additional information including:
- Professional profile details
- Experience and service categories
- Service availability
- Identity or KYC verification details
- Membership information
- Booking and work history
Device and Usage Information
We may automatically collect limited technical information such as device type, operating system, app version, IP address, crash information, and usage activity to improve the performance and security of A3 Services.
2. How We Use Your Information
We may use the collected information to:
- Create and manage your A3 Services account
- Process and manage service bookings
- Match customers with suitable service professionals
- Display nearby services or technicians
- Send booking updates and notifications
- Manage technician registrations and approvals
- Provide customer support
- Improve the functionality and performance of the app
- Prevent fraud, abuse, or unauthorized activity
- Comply with applicable legal requirements
3. Location Permissions
Location information may be required to determine service availability and find nearby professionals.
You may disable location permissions from your device settings. However, some location-based features of A3 Services may not work properly if location access is disabled.
4. Sharing of Information
We do not sell your personal information. Information may be shared only when necessary to operate our services.
For example, we may share relevant booking information with:
- Technicians or service professionals assigned to your booking
- Customers when required to complete a service request
- Technology and infrastructure service providers
- Payment service providers, where applicable
- Government or legal authorities where required by law
5. Payments
Where payment functionality is available, payments may be processed through third-party payment providers.
A3 Services may receive transaction-related information, but sensitive payment details may be handled directly by the payment provider according to their own privacy and security policies.
6. Notifications
We may send notifications relating to bookings, technician activity, service requests, account updates, and other important app information.
You may manage notification permissions through your device settings where supported.
7. Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
However, no internet-based system or electronic storage method can guarantee absolute security.
8. Data Retention
We may retain personal information for as long as necessary to provide our services, maintain transaction and booking records, resolve disputes, prevent fraud, and comply with legal obligations.
9. Account and Data Deletion
You may request deletion of your A3 Services account and associated personal information by contacting us through the contact details provided below.
Certain records may be retained where required for legal, financial, security, fraud-prevention, or regulatory purposes.
10. Children's Privacy
A3 Services is not intended for children who are not legally permitted to enter into service transactions under applicable law.
We do not knowingly collect personal information from children in violation of applicable legal requirements.
11. Third-Party Services
A3 Services may use third-party services for functionality such as maps, payment processing, notifications, analytics, hosting, and authentication.
These providers may process certain information according to their own privacy policies.
12. Your Rights
Depending on applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your account or personal information
- Withdraw certain permissions
- Contact us regarding privacy-related concerns
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.
Any updated version will be published on this page with a revised "Last updated" date.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact A3 Services through our official contact channels.
A3 Services
Email: support@a3services.in
Address : India